As a drayage provider, you are undoubtedly competing on cost. With only so much margin available to be given up in order to win business, Terminal49 provides a way to win without racing to the bottom. Instead of competing on cost alone and sacrificing service quality by stretching your internal operational dollar, Terminal49 can help you provide a true differentiator.
The value of planning
Terminal49’s visibility data will give you insight into the journey of vessel, potential issues with freight being made available at the terminal like holds and fees, and the all important Last Free Day. Having the data is great, but what does that mean for your drayage team, and what does it mean for your customer?
Knowing when the containers will arrive and when they are available for pickup offer drayage service providers more time to optimize for cost and availability, as well as communication. Taking advantage of knowing when the container will be available for pickup can give you a head start when planning truck capacity for brokers and asset based companies, and appointment availability becomes less of a problem.
Now that you have a container scheduled for pickup, you can communicate with the customer for a drop or a live unload, and you have saved the Importer, DC, or BCO a lot of planning and scheduling headache in the form of dock and labor scheduling. Terminal49 not only allows you to see and organize all of this data, but freely share it with your customer without requiring a log in.
Make it Easy to Do Business
Customers like the lowest prices, but convenience goes a long way too. There is a reason corner stores can charge extra money for groceries. Everyone in the freight market is getting quick pay solutions and document upload apps for back office efficiency. How are you making it easy for your customers to see when they will be able to get their goods so they can make money? At the end of the day, isn’t that the real service?
With Terminal49, you can provide a single link that never changes for your customer to see the status of all the containers you are tracking for them. They don’t have to log into anything, just save the link as a bookmark. You can customize the views for them to see only the information you would like for them to see. No more google sheets and manual updates, their new custom portal is the same data you see at no extra cost.
Now that your customer has a live stream of data with all the updated information of when the container arrived, when you picked it up, and when you returned the empty. The customer will demand this from their other providers, and without Terminal49, they won’t be able to provide it like you and you can take advantage to win more of their business.
Win more business with Terminal49
At Terminal49, our main goal is to help our customers achieve operational excellence, win more business, and delight their customers. With Terminal49’s best in class data, easy to use and share dashboards, and quick start API, Logistics Service Providers are winning more business from their current clients and getting more time to win net new business. Find out how you can do the same with a free trial at https://app.terminal49.com/register today.
